Your frequently asked questions (FAQ), answered.

Being an innovative new product we get that you’ll have questions.

Here we have answered the most frequently asked questions (FAQs) we have received so far.

If you can’t find the answer to your question in our FAQ section, please do not hesitate to contact us.

the wines (FAQ):

Our wines are sourced from the Margaret River and Great Southern wine regions in Western Australia. 

Mike Davies (co-founder Greenskin Wines) is a winemaker and has been in the wine industry for over 30 years and doesn’t compromise when it comes to wine quality. Some people (quite rightly) call him a “wine snob” and he wont argue with that. 😊

He knows the Margaret River and Great Southern region better than his own mother and personally knows the vineyard owners and winemakers that supply Greenskin Wine with its delicious drops.

He hand selects a range of high-quality small parcels of premium wines from highly respected vineyards and winemakers for each of our wines.

We are definitely NOT about bulk cheap wine, we’re all about quality wine in a convenient, travel friendly, recyclable package.

You can see detailed information on each of our wines vintage, variety, vineyard, winery and winemaker here.

Visit our Shop page where each wine shows the full details of the wines.

If you are trying to find information from the pouch – each variety of Greenskin Wine has a unique colour-coded label on the back of the pouch which displays the wines vintage (year), variety and region.

It also has a QR Code to scan if you want to find more detailed information about each wine’s vintage, variety, winemaker, vineyard and winery, along with tasting notes from a variety of sources.

Unfortunately, (at this point in time), this is not possible. All of our wines are already packaged and sealed into their varietal 6-packs and the mixed Medley Packs.

This a logistics/handling issue. To have someone hand pack each carton on order would add significant costs to the wine.

You can check out the Medley Packs here:

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All are great choices if you’re keen on a variety of styles.

The quality of our wine is the main point of difference.

Our wines range from $17.75 – $30 per 750ml, with Greenskin Wine’s price point being equivalent to the same or similar wine quality in a bottle.

We understand the price point is not for everyone, and that is absolutely fine.

We have created a product for those who buy and drink premium wine but also want it in a practical, unbreakable, eco-friendly package. We are definitely NOT mass-produced cheap wine!

You can see more about each wines Vintage, Variety, Region, Winery and Winemaker here.

Many of our wines have been reviewed by Australia’s leading wine critic, Huon Hooke and Andrew Cailliard (Master of Wine); their tasting notes are also on each of the individual wine product pages on our website. Our wines have also been endorsed in the Australian Financial Review by famous Wine writer Max Allen.

Also, please know that putting wine in a pouch is no cheaper than putting it in a bottle; it is actually more expensive. Plus, we include the $8 return envelope (with every 6-pack for free) to encourage our customers to return their empties for recycling.

We may look at introducing cheaper options in the future but definitely want to remain at the premium end of the market quality-wise.

We understand you are putting trust in our wine selections and everyone’s tastes are unique.

Mike Davies (co-founder Greenskin Wines) is a winemaker and has been in the wine industry for over 30 years and doesn’t compromise when it comes to wine quality. Some people (quite rightly) call him a “wine snob” and he wont argue with that. 😊

He knows the Margaret River and Great Southern region better than his own mother and personally knows the vineyard owners and winemakers that supply Greenskin Wine with its delicious drops.

He hand selects a range of high-quality small parcels of wine from highly respected Western Australian wine producers for each of our wines.

We are definitely NOT about bulk cheap wine, we’re all about quality wine in a convenient, travel friendly, recyclable package.

QUALITY ASSURANCE GUARANTEE:

If you buy a 6-pack and genuinely dislike the wine, simply return the 5 unopened wines and we will issue a full refund, no questions asked.

Please visit our Wine Shop to find out more about each wines Vintage, Variety, Region, Winery and Winemaker and feel free to contact us with any questions.

Because wine is made from grapes, it is a common misconception that all wine is Vegan.

In a winemaker’s perfect world, that would be the case.

However, during the wine-making process, the wine often contains unwanted characters from the grapes and/or the fermentation process.

To remove these characters, winemakers may use what are known as ‘fining agents’. These include Gelatin, Casein (milk protein), Albumen (egg whites) and sometimes even Isinglass (from fish bladders) – no joke!

These substances attach themselves to the unwanted characters so they settle to the bottom of the tank or can be filtered out.

At the end of the day, the characters AND the fining agents are removed, but if fining agents have been used, the winemaker cannot claim the wine to be truly Vegan as small traces may remain.

How does fining affect the taste?

In short, a wine that has required fining is not necessarily a bad thing but a wine that hasn’t required fining, should be, and usually is a cracker!

The winemakers who have produced our Limited Edition Vegan Wines have not used any of the fining agents or any other animal derivatives.

Our Vegan Wines:

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Please Enjoy!

Technically, Syrah and Shiraz are the same grape.

Syrah is made from the Shiraz grape in Rhone (French) style, that is why we have called it Syrah as it is made Rhone style.

The difference between the two stems from regional expressions and climate-driven styles. Winemakers who work in cooler-climate growing regions, both in the Old World and New World, tend to call their wines Syrah.

The one we have is from McHenry Hohnen winery and it is an absolute cracker, you’ll love it if you love a beautiful smooth Shiraz!

See more about the Greenskin Syrah here.

Absolutely! While we intend to keep each batch of Greenskin Wine relatively small and always hand-select each parcel, we are very keen to match our selection with your preferred taste.

Feel free to contact us to let us know what you wine varieties and styles you would like to see pouched up in the future.

As the first people to package premium wine into our innovative pouches in the Australian wine market, there were some unknown factors when it came to how the wine would age in this package, and we could not decisively say when wine oxidisation/deterioration may commence.

Although not a mandatory requirement with wine, when filling our early batches, we decided to take the responsible approach and be overly cautious, printing a ‘Best-Before’ date of 18 months (after the pouches were filled) on the wine labels in the event that the wine started to oxidise/deteriorate.

The good news is that we have had no such problems.

We are continually taste testing and laboratory monitoring the deterioration by measuring Sulphur Dioxide (SO2) And Dissolved Oxygen (DO) levels, and at this stage, they compare well with glass & screwcap.

We will NOT dispatch any wine that is in any way faulty/oxidised and are continually monitoring all of our wines, so rest assured the wine you receive will be drinking beautifully well beyond the date we (conservatively) printed on the label.

We have also now done away with the Best-Before dates and are now printing a Packed-On date on the labels as the wines are performing well above our initial expectations in this new packaging format.

Click here to read more about our Best Before Dates.

the pouch (FAQ):

Not at all.

While the Greenskin pouch is similar to other liquid packaging, this pouch is specifically designed for wine as it has an oxygen barrier that is absolutely critical to protect the wine.

We’ve designed every pouch to meet our stringent quality standards, so you can expect the same great body, texture and mouthfeel you would get from wines packaged in traditional glass bottles.

Plus the pouches are BPA FREE! BPA (bisphenol A) is a chemical that is added to many commercial products, including food containers and hygiene products but NOT Greenskin Pouches!

Find out more about the Greenskin pouch here.

Yes! Despite its small, compact appearance, each Greenskin Wine pouch is 750ml, (the same as a standard glass bottle of wine).

The best bit is that each pouch is 60% of the weight and volume of a glass bottles so you can save on weight and space or take twice as much on your next adventure!

Here Mike (looking a tad scruffy but happy), decants one into a bottle to show you.

If you squeeze out the air and reseal you protect the quality of any remaining wine if you can’t consume a whole pouch in one sitting.

By squeezing out all the air, your wine will stay fresh for up to 2-3 weeks. (In glass 3 days tops!)

Here Mike shows you how:

Yes. The amount of puffiness in each pouch is directly related to the temperature and the amount of dissolved Carbon Dioxide in the wine. High temperature and high dissolved CO2 creates a “Grand Puff Daddy” that will be very firm to say the least and reducing it’s temperature will soften it.

The good news is that unless the wine has been at high temperature (we say cooked) your Greenskin wine will be perfectly fine to drink.

Our early filling outings with the Green Machine set us on a steep learning curve and there were some inconsistencies which has resulted in bit of variability but nothing to cause us concern. The more recent work we have done has been very consistent.

Generally speaking, White Wine & Rosé has more dissolved CO2 in it than Red so it is likely you will see a little more “puffiness” in the pouches of those wines.

For any additional questions or concerns not covered in our FAQ, please contact us.

As we are the first people to put premium wine in this format, we are still yet to know exactly.

Currently, the pouches are surpassing our expectations. Initially, we thought a shelf life of approximately 18 months, but we are delighted to find that the wines, especially the reds (when stored correctly), maintain their quality for 3+ years.

We are constantly monitoring the deterioration by measuring Sulhpur Dioxide (SO2) And Dissolved Oxygen (DO) levels, and at this stage, they compare well with glass & screwcap, which is pleasing.

The short answer is that as of July 2024, a minimum of 2 years, but some of the wines, particularly the reds, 3 years plus.

Of course, Greenskin Wines are designed to be purchased and enjoyed, not to sit in a cellar for years waiting for a special occasion.

Once open, if you can’t consume a whole pouch in one sitting, simply squeeze out the air and reseal, and you will protect the quality of any remaining wine. If you squeeze out all the air, your wine will stay fresh for up to 2-3 weeks!

Wine should be stored in a cool, dark place with a consistent temperature. Whether in a bottle or a pouch, no wine likes to get hot or move through vast temperature fluctuations.

White Wine and Rosé:

  • Ideally kept at 6 degrees Celsius (plus or minus 4 degrees).

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Red Wines:

  • Ideally kept at 16 degrees Celsius (plus or minus 4 degrees).

sustainability (FAQ):

Each six-pack of Greenskin Wine includes a PRE-PAID postage pack for you to place your empty pouches into and mail back.

Thanks to our recycling partnership with Plasmar, every part of the pouch enjoys a second life as something awesome. You’ll have instructions for this in your package when it arrives.

Or you can watch Mike demonstrate how here:

Read more about our innovative Recycling Programme here.

If you’re liking the sound of the practical benefits of Greenskin Wine but are thinking, “eek more plastic in the world”, here are the reasons why Greenskin Wine pouches are more environmentally sustainable than glass.

Why is glass such a problem?

Glass not only takes an enormous amount of energy to produce but also to ship to market. Plus, up to 60% of glass ends up in landfill no matter which bin you place it in. If it is recycled it has to be sorted and reheated. More energy. More carbon! And the shape is so inefficient: think of all that space between each round bottle.

Each 750ml Greenskin Pouch:

  • Takes 80% less energy to produce than an equivalent 750ml glass bottle.
  • Emits far fewer carbon emissions to transport due to its lightweight, compact nature. eg: When we transport one (1) truckload of empty Greenskin pouches to a winery to get filled, to send the same volume of empty glass bottles it would take twenty-six (26) trucks!
  • Is 100% recyclable.
  • Plus we offer a FREE easy recycling program – Each 6 pack includes a PRE-PAID post pack for your empties. Simply drop in the post and they are sent directly to our recycling partner where every part of the pouch is fully recycled and will enjoy a second life as something awesome!

We have created a product that is not only better suited to the great outdoors but kinder to it.

Join us on our #winewithoutwaste mission as we believe that the things we enjoy should not come at the expense of the environment!

Read more about our innovative Recycling Programme & Sustainability here.

Thanks to you, we have already diverted thousands of bottles from landfills around Australia.

Each and every part of the pouch (including the green envelope) is recycled by our recycling partners, Plasmar.

They turn plastic waste into a long-life, environmentally friendly alternative to timber.

This material is then made into various useful products, including pallets, sleepers, and bollards for different applications and even vineyard posts that help keep the grape vines upright.

We love this bit!

Plasmar Vineyard Posts
Plasmar vineyard posts – csiro tested for durability and proven to last for more than 50 years!

Read more about our innovative Recycling Programme here.

DELIVERY (FAQ):

Shipping Prices:

We ship Australia-wide. Greenskin Wine shipping is very affordable.

Standard Delivery:

  • 1 Case = $4.95
  • 2 Cases = $8.95
  • 3 or more Cases = FREE!

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See full Shipping & Delivery Details here.

We deliver Australia-Wide.

(International deliveries may be considered in the future).

How long does it take?

Our courier collects wine from our storage warehouse every weekday (except Public Holidays).

Order before 1pm for next-day dispatch.

Standard Delivery is expected between 4-10 days from dispatch, depending on your location.

A signature by someone over 18 years old is required to accept the order.

See full Shipping & Delivery Details here.

GENERAL (FAQ):

Unfortunately, we are only licensed to sell directly to consumers through our website.

We deliver anywhere in Australia via Australia Post for just $4.95 per 6-pack. (3 or more cases is FREE delivery).

No, not this stage, we do not have zero alcohol wines.

We understand it is a growing market and may look at this down the track.

Yes, you can travel on a plane with them.

We and many of our customers have travelled with them in our hand luggage on domestic flights.

For international travel, many have travelled well in check-in luggage. We always put them in a large ziplock bag and surround them with soft clothing to ensure their safety and protect them from rough baggage handling.

So far, we have not had any issues or heard of any problems.

They are great, particularly if you are going to a country where finding good wine is difficult.

No, we do not sell single pouches.

The reason we sell by the 6-pack is to make our recycling system work which is very important to us.

The cost per envelope/postage is $8, which we place in each 6-pack for you to send your empties back to our recycling partner Redcycle.

This is only viable when selling 6-packs not singles serves and we are keen to see as many pouches as possible recycled.

To include an envelope per single pouch would add significantly to the price of the wine.

One exception:

We are trialing selling single packs through the two General Stores on Rottnest Island, Western Australia. So, if you happen to be over there sunning yourself, slip into the IGA or the Gordie Bay Store and nab a pouch.

Feel free to contact us if you have any questions.

📸✨ If you want to join the fun and win a $100 Store Voucher? It’s easy! 📸✨

Just showcase your Greenskin Wine experience by posting a pic or video on social media, tagging @greenskinwine, or emailing us at hello@greenskinwine.com. We pick one lucky winner every month! 🍇👍 Don’t miss out on your chance to win!

Simply snap and post the best place or occasion you’ve enjoyed Greenskin Wine with the hashtag #qualitywineanywhere and tag @greenskinwine to let us know your favourite places you’ve gone glassless.

Monthly prizes are awarded to best pics!

Unanswered FAQ?

If our FAQ haven’t answered your questions? We’re here to help.
Our FAQs will be updated frequently to ensure all your questions are properly addressed.

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